A civil servant is a person who works in the public sector, employed by the government or a government agency. Civil servants are responsible for carrying out various administrative, executive, and clerical duties that help ensure the smooth functioning of government operations. As a civil servant, you should to upholding the highest standards of integrity and public service. As a public servant, you must always maintain a professional demeanor and strive to act in the best interest of the public.
Civil servants are typically expected to uphold high standards of professionalism, integrity, and impartiality in their work, serving the public interest and working for the betterment of society as a whole.
Policy Development: Civil servants participate in the formulation and development of government policies and programs. They provide advice, conduct research, and analyze data to help shape public policies.
Service Delivery: Civil servants deliver public services to citizens. This can include areas such as healthcare, education, transportation, social services, and more. They work to meet the needs and demands of the public, providing assistance and support as required.
Administrative Support: Civil servants handle administrative tasks, including record-keeping, budgeting, procurement, and personnel management. They maintain official records, process paperwork, and manage government resources.
Public Engagement: Civil servants often interact with the public, addressing inquiries, providing information, and handling complaints or concerns. They may collaborate with stakeholders, conduct public consultations, and represent government interests in various forums.
Legal and Regulatory Compliance: Civil servants ensure that government actions comply with relevant laws and regulations. They interpret legal requirements, provide guidance on compliance, and assist in drafting legislation or regulations.
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